Tuesday, January 12, 2010

Beware of SMS services - Mexcomm SMS

Since last month I was surprise that my phone was bar within days. I was curious as I had not make much call with my personal line. Then this month only I realize I did subcribe to a sms service. It was a one time download of submarine tone which the bloody tone never reaches me!!

And worst of all it keep on billing and billing... Last month billing was almost rm60 and this month is RM 72.20.. the worst part the billing keep coming without me having receive any sms from them.

Wasted hundred over ringgit down the drain..

So next time when you subscribe to any sms services.. Please make sure you know in details and also take great precaution of any scam.

So this month onwards I change to e-billing which the pdf file could be seen in one glance. Safe some tree and some money as well.


Posted by at

44 comments:

  1. wonderkidJanuary 18, 2010 at 8:50 PM

    Bro, how do you stop the sms charges? I also have the same problem as you

    ReplyDelete
  2. Tan Kien BoonJanuary 18, 2010 at 9:56 PM

    Call up maxis or your line service provider. They will help you to block it. simple as that.

    ReplyDelete
  3. AbukabirMay 18, 2010 at 7:18 AM

    Try this: type STOP ALL and send to 33933.

    ReplyDelete
  4. invarianceMarch 28, 2011 at 10:28 PM

    I also got this problem with my last month bill. Maxis said it is not their problem and I need to contact the third party Mexcomm to negotiate with them. There is only one customer service no, and it is for termination only. I want to negotiate for refund cause I never receive the said SMSes. I'm planning to sue through the Consumer Claims Tribunal but I am not sure to sue Maxis or Mexcomm? Please advise if you know.

    ReplyDelete
    Replies
    1. 蓝精灵December 8, 2016 at 8:32 AM

      I oso kena, how to sue ?

      Delete
    2. tommyFebruary 27, 2019 at 9:31 PM

      This comment has been removed by the author.

      Delete
    3. tommyFebruary 27, 2019 at 9:31 PM

      type google mexcomm and u will see this company cheated many and been sue in court and fine rm 15k by suruhanjaya komunikasi malaysia ....u can file a complaint there

      Delete
  5. ShabaruMay 16, 2011 at 5:26 PM

    Can we make a police report with bloody suck provider, my wife does not know what is about maybe when they send and in order to remove it, she send reply...if MAXIS do not want to wave it, the best is make a police report due to scams..

    External Content Provider / Pembekal Kandungan Luaran
    14/04/11 17:53:11 Mexcomm SMS 37800]Mexcomm SMS 4.00
    15/04/11 17:43:18 Mexcomm SMS 37800]Mexcomm SMS 4.00
    16/04/11 17:54:20 Mexcomm SMS 37800]Mexcomm SMS 4.00
    17/04/11 17:53:45 Mexcomm SMS 37800]Mexcomm SMS 4.00
    18/04/11 17:45:34 Mexcomm SMS 37800]Mexcomm SMS 4.00
    19/04/11 17:55:55 Mexcomm SMS 37800]Mexcomm SMS 4.00
    20/04/11 18:06:28 Mexcomm SMS 37800]Mexcomm SMS 4.00
    21/04/11 21:06:56 Mexcomm SMS 37800]Mexcomm SMS 4.00
    22/04/11 19:00:34 Mexcomm SMS 37800]Mexcomm SMS 4.00
    23/04/11 17:43:33 Mexcomm SMS 37800]Mexcomm SMS 4.00
    24/04/11 17:46:11 Mexcomm SMS 37800]Mexcomm SMS 4.00
    25/04/11 17:52:52 Mexcomm SMS 37800]Mexcomm SMS 4.00
    26/04/11 17:40:30 Mexcomm SMS 37800]Mexcomm SMS 4.00
    27/04/11 17:40:11 Mexcomm SMS 37800]Mexcomm SMS 4.00
    28/04/11 17:38:28 Mexcomm SMS 37800]Mexcomm SMS 4.00
    15 items 60.00

    Wa la we...Mexcomm!!! congratulation with the charge to people they can spend for holiday...huhh I'll make sure make a report to Aduan pengguna

    ReplyDelete
  6. edHARISDecember 1, 2011 at 6:05 AM

    juz type STOP ALL to 37800. its work for me :)

    ReplyDelete
  7. MansouraJuly 22, 2013 at 3:27 AM

    The same think happened to my wife's phone last month (6/2013). These companies really rob our money. I did terminate it by calling celcom customer service. Pls someboby sue these companies(everworks&mexcomm) for their tricky cheating.

    ReplyDelete
    Replies
    1. Tan Kien BoonJuly 22, 2013 at 8:29 AM

      Sorry to hear that. We need to keep an eye and be vigilant these day on content before we click!!

      Delete
    2. tommyFebruary 27, 2019 at 9:34 PM

      u can file complaint ,call suruhanjaya komunikasi malaysia ,,,

      Delete
  8. JunMinFazLSeptember 15, 2013 at 9:01 AM

    same happened to me too :'(
    when i topup, that sms keep in . then slowly my credit getting lost . i have no chance to use that credit :( first it's say RM 4.00 then RM 4.00 then my credit become like this RM 0.00 ! this company really rob our money ...

    ReplyDelete
    Replies
    1. Tan Kien BoonSeptember 15, 2013 at 10:43 AM

      Yes.. what you could do now is prevent it further. Call your telco and ask them to block this recurring charges. That is at least the best you can do now.

      Delete
  9. cikgudetoxNovember 26, 2013 at 4:04 AM

    Happen to me also..just noticed november..but after check back my pdf statement...it drain RM45 each month for me..RM 3 each for 2 days alternate..so i follow above suggestion .. type STOP ALL to 37800.. it work..thanks guys

    tapi problem ni sebenarnya lebih dasyhat..mungkin ia dah hack sistem provider..just imagine if i person almost RM45..how about ..ribu2 orang.. bole goyang kaki kompeni ni..

    i will report to celcom..

    ReplyDelete
    Replies
    1. Tan Kien BoonNovember 26, 2013 at 11:25 PM

      Lucky u detect early and dah stop.. really horrible!! I think it had suck up million already for so many year...

      Delete
  10. cikgudetoxNovember 26, 2013 at 4:14 AM

    i just report to celcom..given this company no 03-21633228 ... i want to call them about this.. if anyone want to report.. saya mengalakkan...tq

    ReplyDelete
  11. testApril 13, 2014 at 3:26 AM

    I called Celcom today - they say they cannot stop it (I think this is a standard answer for first caller or a non angry customer). The instruction given was send STOP ALL to 32339 and STOPMMS to 32263.
    Celcom will only help to report to whoever it is if the above steps does not work.
    Anybody reported this to MCMC yet? I cant believe people have been complaining since 2010 and its still here in 2014.

    ReplyDelete
    Replies
    1. tommyFebruary 27, 2019 at 9:35 PM

      yes report to mcmc suruhanjaya komunikasi malaysia

      Delete
  12. lily da bunnyJanuary 5, 2016 at 12:25 AM

    it still happening.. haih

    ReplyDelete
  13. UnknownNovember 4, 2016 at 7:15 PM

    My mom been using maxis and the bill suppose to be rm124 roughly. But this mexcomm makes this month bill up to rm800. This is so sick!!! Mexcomm ni what company???? Nonsense for every transaction it took rm4 😡😡😡

    ReplyDelete
    Replies
    1. tommyFebruary 27, 2019 at 9:36 PM

      report to suruhanjaya komunikasi malaysia......

      Delete
  14. AzaleaNovember 27, 2016 at 7:12 AM

    Same goes with me. I was charged total rm124 for this scam sms from mexcomm. I called Maxis to block and requested for waiver. Not guaranteed can get back money. Surprising, this company rob people money for 6 years and no enforcement authority stop this from recurring. We should lodge police report before this scammer hunt other innocent people out there!

    ReplyDelete
  15. 蓝精灵December 8, 2016 at 8:43 AM

    The telco company oso get money ? This is not new n when they get 1st complain they should know this is cheat money no. But they still not block !!!

    ReplyDelete
  16. UnknownDecember 24, 2016 at 9:19 AM

    Hey guys. Kena same thing rob me of rm120++. I sent STOP to 32338. It return with a message saying I'm not subscribed to any subscription.
    Does that mean it is already cancel?

    ReplyDelete
    Replies
    1. Homestay ArauDecember 28, 2016 at 12:01 AM

      Please make report to SKMM and KPDNKK
      http://e-aduan.kpdnkk.gov.my/eaduan/aduanbaru.php?lang=2

      https://aduan.skmm.gov.my/

      I have make report , i also get this sms. Please all. do a report.

      Delete
  17. Candy SoonDecember 26, 2016 at 8:02 PM

    I also kena, can I know how to complain, call Maxis no body answer, it was charge me few months already~

    ReplyDelete
    Replies
    1. Homestay ArauDecember 28, 2016 at 12:01 AM

      Please make report to SKMM and KPDNKK
      http://e-aduan.kpdnkk.gov.my/eaduan/aduanbaru.php?lang=2

      https://aduan.skmm.gov.my/

      I have make report , i also get this sms. Please all. do a report.

      Delete
  18. Homestay ArauDecember 28, 2016 at 12:00 AM

    Please make report to SKMM and KPDNKK
    http://e-aduan.kpdnkk.gov.my/eaduan/aduanbaru.php?lang=2

    https://aduan.skmm.gov.my/

    I have make report , i also get this sms. Please all. do a report.

    ReplyDelete
  19. Homestay ArauDecember 28, 2016 at 12:02 AM

    Please make report to SKMM and KPDNKK
    http://e-aduan.kpdnkk.gov.my/eaduan/aduanbaru.php?lang=2

    https://aduan.skmm.gov.my/

    I have make report , i also get this sms. Please all. do a report.

    ReplyDelete
  20. Chong Yi LiengJanuary 31, 2018 at 4:41 AM

    Omg, is still happen in year 2018 !! I have called Maxis same replied not related to them, however I checked Maxis actually have service contract with the scammer company! So that this company can charge through our maxis account

    ReplyDelete
    Replies
    1. tommyFebruary 27, 2019 at 9:37 PM

      report to suruhanjaya komunikasi malaysia ,,..i call maxis and they have waive the charges

      Delete
  21. UnknownAugust 19, 2018 at 8:17 AM

    happen to me just now since july now ogos the company charge my post paid bill 120 permonth wihout knowing what it is actually for..rm4 per sms every day..37700.. seems this company always change number

    ReplyDelete
  22. UnknownAugust 19, 2018 at 8:22 AM

    i call already maxis asking how to stop..they said just do it yourself type all stop..but here i see should type stop all..no wonder it doesn't work

    ReplyDelete
  23. UnknownNovember 25, 2018 at 8:29 PM

    Every number will be different its base on the area you are staying, for me, just reply STOP ALL to 37600, its will sent back as terminated. Jesus.

    ReplyDelete
  24. tommyFebruary 27, 2019 at 9:38 PM

    report to suruhanjaya komunikasi malaysia mcmc

    ReplyDelete
  25. UnknownFebruary 28, 2019 at 12:29 AM

    rupanya banyak orang yang kena oleh syarikat ini, saya pun mangsa baru di tahun 2019 ni. marilah kita semua ambil tindakan. Panggil wartawan siasat dan report kepada Polis dan MCMC juga

    ReplyDelete
  26. DaveApril 30, 2019 at 12:32 AM

    I also kena since Feb 2019 and only realised this month,Mexcom chaged Rm4 per sms n total chages 160 per month.This one have to take serious action against this company ..otherwise more people jadi victim

    ReplyDelete
  27. UnknownSeptember 18, 2020 at 9:32 PM

    STOP AC30 send to 37877

    ReplyDelete
  28. UnknownSeptember 30, 2020 at 5:58 AM

    i also kena charged rm20 for mexicomm sms this month. now is year 2020 still happened since i knew the same incidents from some others start in year 2010.how terrible. the scammer still doing their work.

    ReplyDelete
  29. UnknownOctober 3, 2020 at 7:00 PM

    ɦaʟօ asҡ ɮɛ stօքɨt ʟa tɦɛ ʍsɢ

    ReplyDelete
  30. UnknownFebruary 23, 2021 at 5:11 AM

    I also kena, charged me since Dec2020. Now only I realised after my bill amount increased. Anyone know how to claim back please?

    ReplyDelete

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